Enter your Order Number and the Phone Number used during checkout.
Enter the order ID from your confirmation email or WhatsApp message, together with the phone number used at checkout. The phone number is what proves the order is yours. Both the courier tracking reference and the current status appear on the same screen once we have matched the order.
You do not need to log in, and you do not need an account just to watch a parcel move. Order tracking works with the two details only you and we have. Nothing about your order is shown to anyone who cannot supply that pair, which is also why we do not publish order details on any public page.
You do not need to log in, and you do not need to create an account just to watch a parcel move. Order tracking works with the two details that only you and we have: the order ID and the phone number on the order. The same applies to the refund tracking page, where a refund ID replaces the order ID. Nothing about your order is shown to anyone who cannot supply that pair, which is also why we do not publish order details on any public page.
