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🛡 Warranty Information

Every product at Nyvoxa is backed by official brand warranty.

What's covered

All products sold on Nyvoxa are 100% original and come with the manufacturer's official warranty. Coverage typically includes:

  • Manufacturing defects | issues with materials or workmanship.
  • Functional failures | the product stops working as intended under normal use.
  • Component failures | internal parts that fail during the warranty period.

What's not covered

  • Physical damage, drops, or liquid spills.
  • Unauthorized modifications or repairs.
  • Normal wear and tear (e.g., ear cushions, cables).
  • Lost or stolen items after delivery.

How to claim

  1. Keep your order invoice (we email it to you).
  2. Reach out via Contact with your order ID and a brief description of the issue.
  3. Our team will guide you through the warranty claim | most cases are resolved within 5-10 business days.