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🔄 Refund Request

Submit your refund request and track its status.

📌 How It Works
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Step 1

Order must be delivered & within 7 days. Product in original condition.

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Step 2

Record unboxing video showing condition. MP4/WEBM, max 100 MB. No AI/fake videos.

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Step 3

Fill form with Order ID, email, phone, reason & upload video. Double-check info.

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Step 4

Team reviews proof & checks for AI content. Genuine requests processed within 24h.

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Step 5

Refund processed 5-7 working days after approval. Track status below.

📦 Policy
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7-Day Window

Within 7 days of delivery. No exceptions.

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Video Compulsory

Max 100 MB, MP4/WEBM only.

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No AI Videos

Fake videos = immediate rejection.

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Team Contact

We contact you via email/phone.

📝 Submit Refund Request
⚠ Video is mandatory. AI-generated or fake videos will result in order rejection.